DBI Consulting Helps Credit Protection Firm Complete Customer Service Application, Alleviate IT Request Backlog

For Immediate Release More Information Contact
January 11, 2006 Jennifer Schwegman
KC Associates
(952) 233-0346
jennifer@kc-associates.com


MINNEAPOLIS, January 11, 2006 — DBI Consulting — a leading Twin Cities-based business technology consulting firm — announced that it helped Credit Protection Plan (CPP) complete a crucial data conversion project that began three years ago.

According to CPP Senior Manager, Technology Services, Deb Rickard, "Like most technology-centric businesses, our IT department continues to be inundated with daily operational requests, making it difficult to tackle longer-term projects. Realizing that we simply did not have enough IT resources to handle the data conversion to a new database structure for our customer service application, we called on DBI to help us."

DBI specifically helped with code optimization and other enhancements. The firm's relationship with CPP began seven years ago, and Rickard says that her company continues to call on DBI because of its unparalleled responsiveness. "DBI always provides the right resources for our needs in an appropriate timeframe."

About DBI Consulting

DBI Consulting is a business technology consulting firm that provides business intelligence, enterprise business integration, project management and custom development services. The Minneapolis-based firm specializes in integrating internal business operations by breaking down informational silos between internal systems and departments. DBI's consultants have an average of 15 years' IT experience and deep business architecture expertise.

For more information, visit www.dbiconsulting.com or
call 763-585-5847.

...back


 
 
   
6200 Shingle Creek Parkway, Suite 580 Minneapolis, MN 55430  |  Office: 763.561.4990  |  Fax: 763.561.9022